MTN Nigeria Vacancy : Graduate Administrator, Freight Clearance

MTN Nigeria is set to recruit for the positions of Graduates for the Positions of  Administrator, Freight Clearance. The leader in telecommunications in Nigeria, and a part of a diverse community in Africa and the Middle East, our brand is instantly recognisable. It is through our compelling brand that we are able to attract the right talents who we carefully nurture by continuously improving our employment offerings even beyond reward and recognition.

We are recruiting to fill the vacant position below:

Job Title: Administrator, Freight Clearance

Location: Lagos

Job Descriptions

• To document and provide administrative functions required for the movement and safe delivery of freight.
• Extract value from what we already have by focusing on optimizing processes within the Unit/Department in line with the value creation philosophy. This includes individual contributions and recommendations to improve existing business project/initiative.
• Drive Innovation by identifying and taking advantage of new business opportunities, e.g., by stimulating and encouraging new business opportunities, launch of products, product/process innovation etc.
• Maintain leadership in the ICT/Digital industry by keeping abreast of relevant industry news and notifying the team as appropriate.
• Enhance/expand MTN’s role in the larger national macro environment by participating in CSR projects and/or NGO’s, involvement in recognized professional institutions etc.
• Sustain the right organisational culture and behaviors by demonstrating the vital behaviours every time.
• Document all freight itinery and equipment receipt.
• Assist in planning for the reception of freight.
• Assist in the inspection and the packing of freight on receipt.
• Ensure product security.
• Produce monthly reports and maintain the knowledge repository.

Job Condition:

• Normal MTNN working conditions.
• May be required to work extended hours.
• Open plan office.

Experience & Training

• First Degree in Supply Chain Management or related qualification
• Fluent in English
• Minimum of 1-2 years of experience in Supply Chain Management; with experience working with others
• Experience working in a small to medium organization
• Knowledge of customer order management process
• Working knowledge of Oracle
• Understanding of basic database management principles

Training:

• Freight management
• Customs tariffs knowledge

Minimum Qualification

• BA, BEd, BSc, HND or BTech.

Application Closing Date

9th December, 2016.

How to Apply

Interested and qualified candidates should:

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MTN Nigeria Vacancy : Compliance Manager

MTN Nigeria is currently seeking the recruitment of Suitable and Qualified individuals for the post of a Compliance Manager, We are the leader in telecommunications in Nigeria, and a part of a diverse community in Africa and the Middle East, our brand is instantly recognisable. It is through our compelling brand that we are able to attract the right talents who we carefully nurture by continuously improving our employment offerings even beyond reward and recognition.

We are recruiting to fill the vacant position below:

Job Title: Manager, Compliance

Location: Lagos

Job Description

• Managing stakeholder and regulatory relationships to guarantee license to operate and business sustainability.
• A highly dynamic and evolving field of Telecommunications and competition policies.
• A constantly changing political and Regulatory environment
• An uncertain regulatory framework that still needs to mature
• Increasingly competitive marketplace
• Cultural and social realities that impact on GSM delivery
• Behaviour of competitors in the regulatory framework
• Underdeveloped industry consultation policies and MTN Group deliverables
• Emerging business trends in outsourcing, M&A, Partnerships etc.
• NCC’s declaration of MTNN as dominant telecoms operator with attendant implications
• Changing and evolving technology and use of Big Data to deliver more effective customer support programmes.
• Working with limited budget to drive customer related imperatives.
• Zero tolerance for non-compliance
• Need to keep the ethical integrity of MTNN
• Extract value from what we already have by focusing on optimizing processes within the Unit/Department in line with the value creation philosophy. This includes individual contributions and recommendations to improve existing business project/initiative, capital/budget efficiency activities within the Unit, contracts review and negotiation in collaboration with the Procurement team, structural changes within the Unit etc.
• Drive Innovation by identifying and taking advantage of new business opportunities, e.g., by stimulating and encouraging new business opportunities, launch of products, product/process innovation, business model innovation etc.
• Maintain leadership in the ICT/Digital industry by influencing stakeholders within your immediate ecosystem for MTNN’s benefit. This includes participation in credible external think-tank sessions, involvement in inter-divisional focus Group sessions to improve business performance etc.
• Enhance/expand MTN’s role in the larger national macro environment by participating in CSR projects and/or NGO’s, involvement in recognized professional institutions, think-tank activities etc.
• Role model the vital behaviours needed to sustain organisational performance and drive people management activities by being the principal coach for your direct reports using the people management framework. Participate in employee engagement projects such as mentorship, facilitating programs, etc. In addition, support recruitment, on boarding and grievance management processes etc.
• Develop and maintain an enterprise wide Compliance Manual and update internal processes and procedures as required due to regulatory changes.
• Ensure 100% compliance of the Group-wide and OpCo driven Anti-Money Laundering and Counter Terrorism Financing Framework.
• Assist with implementing a company-wide risk-based compliance monitoring programme, identifying, assessing, monitoring and reporting all material compliance risks.
• Provide assurance to the business through compliance monitoring activities across all business lines, that operations are conducted in accordance with all applicable internal policies, procedures, laws, rules, regulations and the code of business conduct and ethics.
• Recommend and monitor remedial actions arising from monitoring reviews undertaken and report on progress made to complete such action(s).
• Produce high quality monitoring reports and analysis with insights  on compliance monitoring activities, outcomes and trends
• Monitor remedial actions arising from monitoring reviews and report on progress made to complete such action(s)
• Develop and drive monthly Compliance dashboard/KPI for insights and process improvements.
• Protect company asset by establishing /implementing compliance standards; anticipating emerging compliance trends; designing improvements to internal control structure enterprise-wide.
• Assist with preparing standard and ad-hoc information and data reports to Regulators and other stakeholders as required.
• Proactively identify, evaluate, mitigate and report on compliance, regulatory and reputational risks across MTNN.
• Support in the development of an Ethics Framework and deployment of the framework across the organisation - Act as a Corporate Ethics enforcement agent and Ethical leader and contribute in no small measure in establishing a sustainable ethical culture.
• Monitor observance of compliance regulations and coordinate activities with the BRM team.
• Ensure the inclusion of the required level of risk analysis in relation to M&A transactions including requiring appropriate and timely risk analysis during the due diligence phase etc.

Job Condition

• General MTNN working conditions
• Travel - local and international

Experience & Training:    

• First degree LLB, BL is preferred, although applicants from other disciplines (Social Sciences and Finance) are also actively encouraged to apply.
• Fluent in English and language of country preferable
• Minimum 6 years’ experience which includes:
• Minimum of 3 years’ experience in an area of specialization with experience in supervising/managing others
• In depth experience and understanding of the Nigerian telecommunications industry and regulatory framework
• Effective stakeholder relationship management experience in a telecoms regulatory environment
• Strong and  effective business communication (verbal and writing skills)
• Ability to plan and execute numerous complex projects under pressure
• Knowledge and experience of best practice compliance and governance frameworks, methodologies and emerging practice, compliance monitoring and risk assessments in the context of the Nigerian and global telecommunications industry.
• Experience in  Data Analysis, Research & Risk management would be an advantage
• Experience in policy governance & compliance
• Strong knowledge of internal controls is an added advantage
• Strong analytical skills

Training:

• On the job training
• Post Graduate courses in Telecommunications Regulations - relevant courses, seminars, conferences and workshops to include:
  • Telecommunications Management training
  • Stakeholder Engagement
  • Competition Law
  • GSM conferences /Industry for a Management Development Program

Minimum Qualification     

• LLB, BEd, BTech, BSc, HND or BA

Application Closing Date

15th July, 2016.

How to Apply

Interested and qualified candidates should:

Click here to apply online

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MTN Nigeria Vacancy : Channel Development Manager (2 Positions)

MTN Nigeria, a leading telecommunications Company in Nigeria is seeking the services of a Channel Development Manager. As a part of a diverse community in Africa and the Middle East, our brand is instantly recognisable. It is through our compelling brand that we are able to attract the right talents who we carefully nurture by continuously improving our employment offerings even beyond reward and recognition.

We are recruiting to fill the vacant position below:

Job Title: Channel Development Manager

Location: Lagos

Slot: 2

Job Description

• Identify training needs of the agents and coordinate the implementation of training interventions with the agencies in the region.
• Liaise with MFS management to identify and attend to specific distributor / channel needs, and resolve problems
• Demonstrate a clear understanding of statutes and regulations related to business operations in Nigeria, financial institutions and the telecommunications sector
• Drive btl visibility as the custodian across all facets of the mtn business in the regions
• Carry out end to end successful implementation of “segment specific” acquisition, retention and loyalty initiatives, in the regions, in line with the broad initiatives deployed at the centre
• Liaise with other relevant departments (marketing, segments (mfs), regional sales team, geomarketing etc) to ensure the recruitment and transactional process is uninterrupted and targets are achieved.
• Drive strategy implementation through the use of regional agency

Job Condition

• Normal MTNN working conditions.
• Regional and national travel
• May be required to work extended hours

Experience & Training

• First degree or equivalent in a Business discipline, mba/other professional qualifications will be an added advantage
• 8 years’ experience in sales or marketing management portfolio, which includes 2 years management experience. Experience in fast moving consumer goods (fmcg / retail) will be an added advantage
• Experience in financial management and profitability of sme.

Training:

• Basic GSM/ telecommunication fundamentals/ presentation skills/ agency banking and management
• Management development program

Minimum Qualification:

• LLB.

Application Closing Date

18th February, 2016.

How to Apply

Interested and qualified candidates should:

Click here to apply online

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MTN Nigeria Recruit for Senior Process Auditor

MTN Nigeria is currently seeking the services of a suitable and qualified Senior Process Auditor - The leader in telecommunications in Nigeria, and a part of a diverse community in Africa and the Middle East, our brand is instantly recognisable. It is through our compelling brand that we are able to attract the right talents who we carefully nurture by continuously improving our employment offerings even beyond reward and recognition.

We are recruiting to fill the vacant position of:

Job Title: Senior Process Auditor

Location: Nigeria

Job Description

• Research and analyze financial statement and audit related issues as well as assist the Internal Process Audit Manager in the development of the audit work plan.
• Prepare and conduct work programs for assigned audits assignments.
• Document work done in the form of work papers in accordance with the Internal Audit policies and procedures.
• Work closely with other audit team members to complete each audit exercise until the assignment is completed and wrapped up.
• Draft audit reports to be reviewed by Process Audit Manager and prepare final reports for distribution.
• Collect process related data and statistics from process owners, to determine effectiveness and quality of MTNN services and determine required changes in the processes and practices necessary to provide optimum service in the most cost-effective manner.
• Identify root of business process problems and assist in developing the business case for change, benchmarking and carrying out surveys relating to process operations and improvement.
• Review the performance of Internal Auditor and complete appraisals in accordance with the employee performance appraisal procedures and time schedules.
• Oversee and coordinate all technical activities, the activities of Internal Auditor and ensure all transaction and administrative documentation is recorded and available for business use.
• Coach and train Internal Auditor to ensure understanding of the objectives and goals of the department, awareness of set targets/requirements and increase product knowledge, as well as identify developmental opportunities for team members

Desired Skills and Experience

• B.Sc. in any business related discipline, preferably Accounting
• ACA/ACCA
• Certified Internal Auditor (CIA)
• CISA, CISM will be an added advantage
• Minimum of 4 years internal audit experience in a reputable organisation with strong internal controls.
• Experience in Process Audit/Internal Audit Practice.
• 2 years in a supervisory role

Application Closing Date

Not Specified.

How To Apply

Interested and qualified candidates should:

Click here to apply online

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MTN Nigeria is currently recruiting for the positions of Graduate Trade Marketing Officers - The leader in telecommunications in Nigeria, and a part of a diverse community in Africa and the Middle East, our brand is instantly recognisable. It is through our compelling brand that we are able to attract the right talents who we carefully nurture by continuously improving our employment offerings even beyond reward and recognition.

We are recruiting to fill the position below:

Job Title: Trade Marketing Officer

Locations: North,East&West Regions

Slot: 4

Job Description

• Build relationship between lower and upper levels (i.e. between Authorize distributors and Retailers), Support Trade partners by linking Retailers to Trade Partners' Point of Presence (PoP)
• Ensure call cycle time of 20 visit a day per territory or as business requires
• Identify, classify and support all players in channels of distribution and ensure weekly / monthly database update
• Ensure MTN product availability in channel is >95% at all times and provide weekly product availability report of all visited outlets during call cycles
• Ensure information from Distributor Account Executive on Trade Partners product distribution is confirmed and relevant Sub Dealers followed up and provide weekly / monthly report
• Resolve all issues/queries with regards to activations, products and promotions
• Direct all channel participants to MTN identified growth area within your territory
• Establish consistent channel standards including branding as per channel recommendation.
• Increase brand awareness - Signage, POS distribution and target 65% visibility in the channel of distribution (Trade marketing team will measure)
• Support all identified outlets with 100% merchandizing as appropriate and defined.
• Manage stock in channel and provide appropriate reports as follows;
• Direct outlets with stock challenges to identified Trade Partners to ensure there is no stock out within assigned territories
• Obtain and record info on stocking from ALL visited outlets in territory (where from, when, price, where to & why still pending >30days) and report weekly / monthly.
• Advice RSMs if there is need for focused activity in territory to help move stock - As appropriate
• Provide training on site to Increase product knowledge
• Ensure MTN product availability in channel is >95% at all times and provide weekly product availability report of all visited outlets during call cycles
• Follow up with product availability at Trade partners' Point of presence  and provide weekly / monthly report
• Ensure all visited outlets give info on where, when, price etc of products and provide weekly report
• Query all products in channel older than 30 days from date of purchase and make report to the business on all such stock weekly
• Target 65% space within each outlet (Trade marketing team will measure)
• Support all identified outlets with 100% merchandizing as appropriate and defined.
• Ensure 100% POS Distribution to all channels of distribution within 14 days of release
• Ensure 100% replacement of expired, damaged or obsolete materials within territory and 100% removal of obsolete materials and messages
• Obtain info on stocking from ALL visited outlets in territory (where from, when, price, where to & why still pending >30days) - Record and report weekly / monthly.
• Ensure collaboration between sub subs, retailers etc to TPs and help nurture the relationship and increase RRP
• Confirm that sub dealers and dealer branches are contacted and stock receipt / movement verified - Produce weekly report
• Ensure areas in your territory without adequate TP point of presence is filled by encouraging TP to open up points
• Provide Informal training in shops on products, services and promotions being run by marketing, channel or region and on the spot training/coaching of all visited outlets in territory (100% of all visited outlets in call cycle)
• Manage events and promos and perform post-promo evaluation
• Provide weekly/monthly sales activity report, market intelligence report and initial report to Field Service Engineers on state of network in territory

Job Condition

• Tool of trade vehicle provided
• May be required to work extended hours / weekends
• Work is carried out mostly in the field
• A valid drivers license (Extensive local travel)
• Experience & Training

Experience:

Post NYSC working experience which includes:

• 1 year Sales & Marketing experience in a fast moving consumer goods (FCMG) environment

Training:

• Basic GSM
• Basic Telecommunication Fundamentals
• Merchandising Training
• Selling
• In-depth Handset training
• Customer care
• Coaching for results

Minimum Qualification

• BA, BEd, BSc, BTech, BEng, HND or BArch in relevant discipline.

Application Closing Date

6th August, 2015.

How to Apply

Interested and qualified candidates should:

Click here to apply online

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MTN Nigeria Vacancy : Customer Knowledge Analyst

MTN Nigeria recruits for suitable and qualified candidate for the positions of a Customer Knowledge Analyst. The leader in telecommunications in Nigeria, and a part of a diverse community in Africa and the Middle East, our brand is instantly recognisable. It is through our compelling brand that we are able to attract the right talents who we carefully nurture by continuously improving our employment offerings even beyond reward and recognition.

We are recruiting to fill the below position:

Job Title: Customer Knowledge Analyst

Location: Lagos

Job Description

• Interface with financial analysts and business units to understand their data requirements and reporting needs
• Liaise with product management managers to understand the data needed to support and monitor product performance
• Contribute and participate in campaign idea generation meetings and cross functional Customer Lifecycle Management meeting as required
• Develop and utilize data collection instruments and methods for the evaluation and quality control of research or operational data.
• Collect, analyze, interpret, and summarize data in preparation for generation of statistical and analytical reports and provide intelligence that supports decision-making.
• Coordinate data requests with respect to pre and post return on investment data extraction, data sample for analytics, and other ad-hoc requirements.
• Perform Customer Lifecycle Management data analysis and requests.
• Maintain computerized collection and track relevant data and appropriate records of research methods and results.
• Utilize specified statistical software to analyze and interpret research data, as appropriate to the individual position.
• Extract qualifying data, based on defined campaigns and according to the approved campaign road map as well as manage and update engine room tools.
• Demonstrate broad understanding of Big Data end-to-end ecosystem and dependencies to identify trends in customer dynamics
• Provide support to campaign segmentation analyst as required

Job Condition

• Normal MTNN working conditions
• May be required to work extended hours

Qualification and Experience

• Candidates should possess minimum of B.Sc.
• 4 years’ experience comprising:
• Experience and working knowledge of data mining/ analysis using statistical analytical system( SAS), problem solving and reporting/presentation
• Experience in the telecommunications industry is desirable

Application Closing Date

1st April, 2015

Method of Application

Interested and qualified candidates should:

Click here to apply online

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MTN Nigeria Vacancy : Trade Marketing Consultant Lagos

MTN Nigeria  are the leader in telecommunications in Nigeria and currently recruits for the position of a Trade Marketing Consultant Lagos. It is through our compelling brand that we are able to attract the right talents who we carefully nurture by continuously improving our employment offerings even beyond reward and recognition.

MTN Nigeria is recruiting to fill the below position:

Job Title: Trade Marketing Consultant

Division: Sales and Distribution

Location: Lagos

Reporting To: Regional Trade Marketing Manager

Job Description:

• Build relationship between lower and upper levels (i.e. between Authorize distributors and sub dealers), Support Trade partners and Sub dealers and link subs, retailers etc to Trade Partners and help nurture the relationship
• Ensure call cycle time of 8-10 visit a day per territory or as business requires
• Identify, classify and support all players in channels of distribution and ensure weekly / monthly database update
• Ensure MTN product availability in channel is >95% at all times and provide weekly product availability report of all visited outlets during call cycles
• Ensure information from Distributor Account Executive on Trade Partners product distribution is confirmed and relevant Sub Dealers followed up and provide weekly / monthly report
• Resolve all issues/queries with regards to activations, products and promotions
• Direct all  participants to MTN identified growth area within your territory
• Establish consistent channel standards including branding as per channel recommendation.
• Increase brand awareness – Signage, POS distribution and target 65% visibility in the channel of distribution (Trade marketing team will measure)
• Support all identified outlets with 100% merchandizing as appropriate and defined.
• Manage stock in channel and provide appropriate reports as follows;
  • Direct outlets with stock challenges to identified Trade Partners to ensure there is no stock out within assigned territories
  • Obtain list of SIM distribution by Trade Partners from Distributor Account Executives on an ongoing basis and report weekly
  • Obtain and record info on stocking from ALL visited outlets in territory (where from, when, price, where to & why still pending >30days) and report weekly / monthly.
  • Advice RSMs if there is need for focussed activity in territory to help move stock – As appropriate
  • Provide training on site to Increase product knowledge
  • Ensure MTN product availability in channel is >95% at all times and provide weekly product availability report of all visited outlets during call cycles
  • Ensure info from DAE on TPs product distribution is confirmed and relevant Sub Dealers followed up and provide weekly / monthly report
  • Ensure all visited outlets give info on where, when, price etc of products and provide weekly report
  • Query all products in channel older than 30 days from date of purchase and make report to the business on all such stock weekly
  • Target 65% space within each outlet (Trade marketing team will measure)
  • Support all identified outlets with 100% merchandizing as appropriate and defined.
  • Ensure 100% POS Distribution to all channels of distribution within 14 days of release
  • Ensure 100% replacement of expired, damaged or obsolete materials within territory and 100% removal of obsolete materials and messages
  • Obtain info on stocking from ALL visited outlets in territory (where from, when, price, where to & why still pending >30days) – Record and report weekly / monthly.
  • o.Ensure collaboration between sub subs, retailers etc to TPs and help nurture the relationship and increase RRP
  • Confirm that sub dealers and dealer branches are contacted and stock receipt / movement verified - Produce weekly report
  • Ensure areas in your territory without adequate TP or sub dealer presence is filled by encouraging TP or sub dealers to move into area.
• Provide Informal training in shops on products, services and promotions being run by marketing ,channel or region and on the spot training/coaching of all visited outlets in territory ( 100% of all visited outlets in call cycle)
• Manage events and promos, generate sub-dealer specific promo specification and perform post-promo evaluation
• Provide weekly/monthly sales activity report, market intelligence report and initial report to Field Service Engineers on state of network in territory
• Job Conditions: Tool of trade vehicle provided May be required to work extended hours and weekends Work is carried out mostly in the field A valid drivers license, Extensive local travel

Required Skills:

• A bachelors degree, Preferably in the social sciences
• 4 years working experience which includes:
• 2 years Sales & Marketing experience in a fast moving consumer goods FCMG environment

Application Closing Date

5th March, 2014

Method of Application

Interested and qualified candidates should:

Click here to apply online               SEARCH FOR HIGH PAID JOBS HERE

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MTN Nigeria Vacancy : Strategic Account Partner

MTN Nigeria is currently looking to recruit a suitable and qualified individual for the position of a Strategic Account partner who will Support the Sales Manager in developing sales plans by providing professional advice and input

Job Title

Strategic Account Partner

Division:  Enterprise Solutions

Location: Lagos

Job Description:  

• Exercise thoughts leadership within allocated accounts, demonstrating an understanding of the business strategies and communication dependencies of the customer, demonstrates the compelling value proposition of MTN Enterprise solutions. 

• Provide sales performance data to support management decision – making. 

• Develop a contact strategy, create and maintain an account development plan for each of the allocated accounts. 

• Ensure integrated channel management supported by appropriate systems such as the CRM; use knowledge management to increase the professionalism of account management. 

• Ensure full compliance with telecommunications license provisions, sector regulations and competition laws. 

• Use relevant metrics and measures to routinely monitor performance against targets and take appropriate actions to ensure targets are met and exceeded. 

• Full integration of quality management processes within all sales activities for the allocated corporate accounts, ensuring effective deployment on a day to day basis. 

• Maintain excellent partnership-relationships with customers, based on trust and an in-depth understanding of the customer’s business. 

• Build an in-depth knowledge of the customer’s operating environment, business drivers, ambitions, issues, problems and stumbling blocks so as to be able to develop and implement solutions to meet their strategic corporate needs. 

• Increase MTN market share by achieving set target through the sales of MTN Enterprise solution as well as development and maintenance of current accounts. 

• Assist customers in understanding the value proposition and differentiations of the MTN data products and services. 

• Carry full responsibility for the fulfillment of the sales process – from lead generation to bill delivery. 

• Handle all customer requests for service successfully, fault reports and billing queries. 

• Prepare weekly and monthly corporate sales status reports. 

• Prepare and present all sales and contractual documentation to the customer compliant to the MTN standards. 

• Escalate and troubleshoot customer queries and complaints. 

• Conduct research on potential customers and their disposable income on communication using the data mining system. 

• Perform continuous analysis of the relevant industry, to identify new prospects or opportunities for the corporate sales department. 

• Increase company revenue by daily prospecting for new clients and creating more business opportunities from existing clients.Job Conditions:

• Standard MTNN working conditions 

• May be required to work extended hours / weekends 

• Tool of Trade Vehicle will be required for the Job 

• A valid driver’s license 

• May be required to work extended hours /overtime/weekends 

• 80% of Work is carried out on the field 

• National travel and a valid driver’s license. 

• Constantly on the road prospecting for new clients and selling more services to existing clientsReporting To:Sales Manager

Required Skills:

• 5 years’ work experience 

• 3 years’ experience in consultative selling within a telecommunications company 

• Good business experience 

• Exposure to strategic planningEmployment Status :

PermanentQualification:

• First degree in Business Administration, Commerce or any other related discipline

This vacancy expires on 1/2/2014

APPLY ONLINE HERE           SEARCH FOR HIGH PAID JOBS HERE

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