PZ Cussons Nigeria Plc Vacancy : Graduate Customer Care Officer at Enugu and Port Harcourt

Coolworld is the retail arm of PZ Cussons Nigeria Plc, the no. 1 retailer of Haier THERMOCOOL Brand.

Thermocool is a joint venture between PZ Cussons Nigeria and Haier Group. Nigerian consumers have trusted the Thermocool brand since the 1970s and have selected it as the preferred choice. The Haier Thermocool brands such as refrigerators, freezers, A/Cs, microwaves, DVDs, home theatres, washing machines amongst many others, aims to deliver quality, reliability, service, innovation and customized solutions to all Nigerian households and beyond.

Due to our rapid growth and increasing market share, vacancies exists in our Enugu and P/H stores for experienced and result-driven professionals to fill the positions of:

Job Title: Customer Care Officer

Locations: Enugu and Port Harcourt

The successful candidate will be required to:

• Maintain and develop relationships with existing customers via meetings, telephone calls and e-mail.
• Analyzing sales figures/date, interpreting trends to facilitate planning and forecasting of future sates volumes.
• Log all after sales service issues.
• Follow up on of after sales service issues
• Give after sales feedback to customers.

The Person: 
The right candidate must:

• Possess a relevant Degree in any discipline.
• Have one or two (1-2) years working experience in a fast moving retail environment.
• Be willing to work extra hour.
• Be exceptional at relationship management and business development with extensive customer interaction.
• Have effective written,Communication and presentation skills.
• Be able to work under pressure.

A CAN DO candidates are required to have the following: 
Courage, Accountability, Networking, Drive and Oneness.

Good Microsoft office computer skills especially in Ms Word, Excel and Power point

Application Closing Date

31st July, 2014

How to Apply

Qualified appilcants shouid apply online at: customercare@coolworld.com.ng

Application must be received before July 31st, 2014.

Only shortlisted candidates would be contacted.

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PZ Cussons Nigeria Plc Vacancy : Senior Brand Manager

PZ Cussons Nigeria Plc is part of a large Group of multinational companies currently recruits for the position of a Senior Brand Manager. We are engaged in the manufacture and distribution of household goods. Our company brands are household names and leaders in various segments of the market.

We are currently recruiting for the Position of:

Job Title: Senior Brand Manager

Location: Lagos

The Role:

• The successful candidates will be required to:
• Generate and apply compelling category, consumer, shopper and customer insights that leads to competitive business opportunities across the 4Ps
• Develop insightful, engaging and effective consumer communications, using all media
• Use digital tools and media to understand and engage relevant consumer audiences to achieve brand objectives and drive sales
• Develop compelling brand propositions that drive brand equity and value
• Deliver short and long term brand strategy and direction
• Manages the 4Ps to maximize growth and profit delivery
• Drive on time delivery of NPD to market and manage products through their entire life cycle
• Drives innovation to identify and deliver evolutionary and revolutionary initiatives across the 4Ps.

The Person: The right candidates must:

• Possess a good university degree in any discipline.
• Possess three to five (3–5) years’ experience preferably FMCG.
• Have NPD Project Management experience
• Possess high levels of determination and desire to succeed in a result oriented environment.
• Be a good team player but with the ability to drive the team to unsurpassed success
• Be mobile and willing to be flexible in terms of location.
• Have a CAN DO attitude, exhibiting our core values – COURAGE, ACCOUNTABILITY, NETWORKING, DRIVE and ONENESS.

Application Closing Date:
20th December, 2013

How To Apply
Interested and qualified candidates should send CVs to: recruitmetNG@pzcussons.com

Please note that only shortlisted candidates will be contacted.
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PZ Cussons Nigeria Plc Vacancy : Inbound Manager

PZ Cussons Nigeria Plc , a part of a multinational companies is currently recruiting for the position of an Inbound Manager. We are engaged in the manufacturing and distribution of household goods. Our company brands are household names and leaders in various segments of the market.

We are currently recruiting for the Position of:

Job Title: Inbound Manager 

Location: All States

The Role:

Inbound Manager The successful candidate will be required to:

• Drive the development and cultivation of positive business relationships with the company's logistics suppliers and vendors; direct pricing and performance reviews in order to identify service and to manage costs Control and continuously improve operations.
• Make useful recommendations for cost savings for more efficient and effective delivery methods, and managing the delivery process to minimize additional costs (i.e. demurrage).
• Ensure all containerised cargoes for the group are delivered cost effectively, on time and in full.
• Monthly engagement of shipping lines to address major issues in respect to operations.
• Score cards measuring unit and performance are sent out promptly and meetings are held monthly.
• Develop and maintain strong working relationships with port authorities, regulatory agencies, ships agents and terminal operators.
• Develop and agree Service Level Agreements and annual joint business plans with Customer SBUs and ensure delivery within agreed parameters for cost and service. This will include monthly KPI reporting.
• Work with colleagues in Materials Management, factory operations and key supplier to ensure optimization of End to End supply chain.
• Update and improve process documentation, streamline opportunities, and eliminate non-value added activities.
• Drive and facilitate activities that improve coordination and communication within the organization (e.g. Client Services, Operations, Sales, Finance, HR, IT) Oversee and ensure all logistics-related operations comply with applicable environmental, health, safety, and other regulatory rules and regulations

Requirement

The Person: The Right candidate must:

• Relevant degree in Social Sciences/ Engineering.
• Knowledge of windows-based operating system, MS Office Software (word, excel, PowerPoint, etc.)
• 3-5 years relevant working experience gained from a fast moving retail environment.
• Good knowledge of Port operations and Clearing activities.
• Good knowledge of inventory management.
• Excellent planning and organizing skills.
• Self-driven and possess very high levels of energy, motivation, enthusiasm, drive and resilience.
• Strong interpersonal skills so as to effectively work with internal and external customers.
• Good people management skills.
• Strong negotiation / influencing skills

Application Closing Date:

29th November, 2013

Method of Application

Qualified and Interested candidates should

Click Here To Apply Online

Note: When the Page Opens, Select all States and Click Show Vacancies

Please note that only shortlisted candidates will be contacted

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