Standard Chartered Bank Jobs : Investment Advisor

Standard Chartered Bank Nigeria - is currently seeking the services of suitable and qualified graduate for the position of an Investment Advisor Officer. We attract talented individuals. Not only can they give you the benefit of their experience, they also reveal a closer, more personal look at the wide range of global opportunities we offer. At the core of the Group's people strategy is our focus on employee engagement. Engagement is a key driver of productivity and performance, which creates the foundation of our performance culture. We encourage and focus on the behaviours that bring out the very best from every employee, assessing their performance not just on results but on how those results were achieved. To further embed these behaviours we have a remuneration programme in place, carefully designed to incentivise our employees to live our values every day.

We are recruiting to fill the position below:

Job Title: Investment Advisor

Job ID: 471166

Location: Lagos

Full/Part Time: Full time

Job Function: Product Segment

Job Description

• Standard Chartered Bank, Consumer Banking.

Job Title Job Grade Generic Job Role:

• Investment Advisor
• Grade 7 Investment Advisor

Reports to (Direct) Direct Employees:

• Head Investment Strategy & Advisory Nigeria

Reports to (Indirect) Matrix Employees

Set Up:

• Target Clients.
• NTB Priority Clients.
• ETB Priority Clients with AUM > 0.5mn 1.
• ETB Personal Clients adhoc requests on exception basis only.
• Sources of leads.
• Priority Banking Team within IA's coverage.
• Structured periodic Wealth portfolio review driven by analytics.

Other Job Roles Most Commonly Worked With

• Priority Banking Team.
• Priority Client Centre.

Location:

• Co-located within Bankers’ catchment area at lower real-estate cost (e.g., higher floor of branch).
• Consolidated at strategic cities with Video Conference capability for non-strategic cities.
• Working rhythm.
• Medium frequency, mix of standardized and tailored functions.

Associated Client Journeys

• Actively engaging during the first 3 months.
• Supporting the client on any client-initiated needs.
• Proactively engaging with the "Hidden Affluent".

Roles

Mandate:

• Provide advice on multiple asset classes to fulfill Affluent and hidden Affluent clients’ Wealth management needs
• Conduct portfolio reviews (along with Priority Banker) twice a year for Priority Clients with AUM> 0.5 mn1.
• Support Priority Banking Team with investment requests from high-value Clients if required.
• Ad-hoc advise for Personal (non-hidden Affluent) clients on complex high-value investment needs on exception basis only.
• Advisory role - does not close sales (on target bonus).
• Guide and coach Bankers on investment related topics.
• Ensuring high operational quality and compliance conformance.

Engaging and deepening activities (role in client journey)

Methodically Engage - Portfolio Review(in person):

• Review if client’s needs and circumstances have changed.
• Update client on market views (house views).
• Update clients on performance and alignment with Asset Allocation views.
• Recommend new solutions if needed or maintain.
• Transact (assist with sales closure).

Meet & advice (remote & in person):

• Meet in person/ VC to fulfill advisory needs.
• Do not perform direct sale.

Needs/anchor products

• Mutual funds, Fixed Income, Structured Products
• Portfolio advisory.

Resources & Skills

Skill requirements:

• Product broadening.
• Advanced Wealth product/solution knowledge.
• Portfolio planning capability.
• Up-to-date macro-Market knowledge.
• Expertise on house views and solutions to meet Wealth needs.

Client engagement:

• Competency in communication and presentation of complex investment topics & solutions

Journey Completion:

• Ability to conceptualize and plan tailored portfolio.

Metrics:

• New business Inflow 30 - 35%.
• NFI Performance 30 - 35%.
• Frontline productivity 20%.
• Efficiency and effectiveness 15% of portfolio reviews.

Roles that can transition & upskilling needed:

• Investment Specialists/ UT IC, IC
• Product broadening:
• Client engagement:
• Journey completion:
• Training requirements for upskilling.

Application Closing Date

Not Specified.

How to Apply

Interested and qualified candidate should:

Click here to apply online

Read More

Standard Chartered Bank Jobs : Business Development Manager, BC

Standard Chartered Bank Nigeria recruits for the position of a Business Development Manager, BC - We attract talented individuals. Not only can they give you the benefit of their experience, they also reveal a closer, more personal look at the wide range of global opportunities we offer. At the core of the Group's people strategy is our focus on employee engagement. Engagement is a key driver of productivity and performance, which creates the foundation of our performance culture. We encourage and focus on the behaviours that bring out the very best from every employee, assessing their performance not just on results but on how those results were achieved. To further embed these behaviours we have a remuneration programme in place, carefully designed to incentivise our employees to live our values every day.

Standard Chartered is recruiting to fill the below position:

Job Title: Business Development Manager, BC

Job ID: 466935

Location: Lagos

Job Function: Retail Clients

Full/Part Time: Full time

Job Purpose

The Job holder will under the supervision of the Head of Client Acquisition - Africa to drive the Market engagement for Africa (with primary focus in Nigeria) by:

• Ensuring that local Relationship Managers are adequately trained to refer prospects which meet the criteria to become a Standard Chartered Bank Jersey (SCBJ), Priority International Client (PIC).
• Being the first point of contact for all referrals made to SCBJ
• Supervise the performance of RMs by keeping track of referrals and their success rate (conversion rate)
• Ensure that pitches and follow-ups to prospective clients are consistent and logged into the System
• Driving AUM growth in Jersey by targeting the market and generating new business in both high value and quality and does not conflict with Priority Banking deposits / Investments (clients with international wealth and banking needs)
• Being able to build own network in each country - through personal knowledge and experience
• Being able to provide an appropriate level of information (regarding services offered by SCBJ) required by a prospective client
• Actively promoting SCB Jersey to prospective clients.

Key Responsibilities

Interface with local Relationship Managers ("RMs) for:

• Prospect Management - handle all referrals from locally based RMs for their clients who are interested in offshore banking
• Pre-approval of prospects - ensure prospects being referred meet PIC Jersey criteria
• Feedback on prospects/applications - ensure that all business is accurately tracked and monitored. Feedback to be given to local RM (responsible for referral) on unsuccessful applications.
• Obtaining some initial KYC information and documentation before account opening pack is sent to Jersey
• Involved in arrangement of client/local network events
• Collateral co-ordination in markets covered
• Continually train local branch staff and local RMs (on the type of Banking needs being offered, calibre of prospects, etc)
• Responsible for developing and maintaining relationships with all Group in-country staff to encourage high calibre referrals
• Arrange client/local network meetings along with Team Leader, Acquisition and where necessary Senior SCBJ personnel.
• Carry out prospecting activity through all available channels.

Key Measurables:

• New target Asset under Management (AUM) raised to be agreed with Regional Market Manager, Africa Sales
• Quality and good New To Bank (NTB) client accounts annually (Number of new accounts per month to be agreed in Job Objectives)
• Conversion rate of clients for every number of prospect meetings held
• Turn Around Time (TAT) on account opened (client experience), and reduction in account application rejection rates (Zero), NTB clients to begin funding their new account and NTB clients to make their first investment (within 3 months of account being funded). This will be done by ensuring each new client is made aware of services offered by SCBJ
• Referral of Agents/Professionals on yearly basis to the Regional Market Manager, Africa Sales.

Knowledge / Skills / Experience Required

• Proven track record of sales activity.
• Strong presentation skills.
• Positive customer service mentality.
• Planning and organizational skills.
• Relationship building / Management skills.
• Strong interpersonal skills & communication skills.
• Ability to manage Stakeholders at all levels.
• Sound knowledge of Banking products, services and procedures.
• Should be a Team player and demonstrate initiative and assertiveness.
• Self-motivator who is keen to upgrade and improve personal knowledge and skill to meet the job requirement.
• High level of integrity and professionalism.

Application Closing Date

Not Stated.

How to Apply

Interested and qualified candidates should:

Click here to apply online

Read More

Standard Chartered Bank Jobs : Customer Relationship Officer

Standard Chartered Bank Nigeria is set to currently recruit for the positions of Customers Relationshiop Manager - We attract talented individuals. Not only can they give you the benefit of their experience, they also reveal a closer, more personal look at the wide range of global opportunities we offer. At the core of the Group's people strategy is our focus on employee engagement. Engagement is a key driver of productivity and performance, which creates the foundation of our performance culture. We encourage and focus on the behaviours that bring out the very best from every employee, assessing their performance not just on results but on how those results were achieved. To further embed these behaviours we have a remuneration programme in place, carefully designed to incentivise our employees to live our values every day.

Standard Chartered is recruiting to fill the position of:

Job Title: Customer Relationship Officer

Job ID: 433338

Job Function: Retail Clients

Location: Lagos, Nigeria - SCB

Job Description

The role holder is responsible for driving profitable volume growth through new business acquisition and maximizing every customer (both new and existing) engagement. Their focus is on the Preferred banking segment, uncovering customer’s needs and providing them with the right product & service solution from the full range of Consumer Banking products offered.

In addition to acquiring new to bank customers, the role holder will manage an assigned portfolio of high value customers segment to further deepen existing relationships and grow share of wallet / potential value within the Bank.

It is expected for the role holder to be customer centric and provide excellent customer service to complete customer’s experience. Role holder is also expected to have good knowledge and experience in offering a range of products to meet the customers needs

Qualifications & Skills

• Minimum of a 2nd Class degree in a relevant course.
• 3-5 years sales experience in a similar role
• Strong sales and relationship management skills
• Good Communication and Interpersonal skills.
• Role holder is expected to have some knowledge and experience in offering a range of products to meet customers’ needs but is unlikely to have the full knowledge and experience to offer all Retail Clients products

Application Closing Date

Not Stated

How to Apply

Interested candidates should

Click Here To Apply           SEARCH FOR HIGH PAID JOBS HERE

Read More

Standard Chartered Bank Jobs : Graduate Teller - NNPC Abuja

Standard Chartered Bank Nigeria is recruiting for the position of a graduate Teller in NNPC abuja. - We attract talented individuals. Not only can they give you the benefit of their experience, they also reveal a closer, more personal look at the wide range of global opportunities we offer. At the core of the Group's people strategy is our focus on employee engagement. Engagement is a key driver of productivity and performance, which creates the foundation of our performance culture. We encourage and focus on the behaviours that bring out the very best from every employee, assessing their performance not just on results but on how those results were achieved. To further embed these behaviours we have a remuneration programme in place, carefully designed to incentivise our employees to live our values every day.

We are recruiting to fill the following position:

Job Title: Teller - NNPC Abuja

Job ID: 416534

Job Function: Consumer Banking

Location: Abuja 

Job Description

To handle the counter transactions and assist TSM/BOM running the daily branch operations and service delivery.

Key Roles & Responsibilities

• Learn and understand all relevant regulations and internal Risk & Compliance policies and procedures
• Handle the following transactions and provide services according to the laid down procedures and standard of service:
  • Cash transactions
  • Fund transfer
  • Customer inquiry
  • Cheque collection
  • Account maintenance
  • Balance confirmation
  • Customer Complaint handling
  • Rate board update
  • Cross Selling
  • Internal & external reports
  • Adherence to till limit of N100k and floor limit of N2m
  • Other assigned duties
• Assist TSM/BOM to ensure all Operational, Compliance, Control procedure and guideline are properly carried out and adhered to.
• Comply with internal policies and external regulations and ensure all internal and external report to be submitted on time
• To comply with respective Money Laundering Prevention Procedures and be alert at all times to unusual or possibly suspicious customer activity, and should report any suspicious activity to the respective Unit Money Laundering Prevention Officer and Line Manager as well as directly to the Country MLPO in urgent or exceptional circumstances.
• Build up good relationship with all internal and external customers.
• Make effort to improve personal product knowledge and to acquire multi-products processing skill.
• Make effort to improve personal productivity and output level. To achieve established standard.
• Understand and follow carefully the Bank’s operational risk control standard underlying operating process and ensure the risks are minimized.
• Ensure timeliness of managing customer’s complaint.

KYC

Ensure you remain alert to the risk of money laundering and assist in the Bank’s efforts in combating it by adhering to the principles in relation to:

“Identifying your customer, knowing your customer, reporting suspicions, safeguarding records and not disclosing suspicions to Customers”.

Qualifications & Skills

• B.Sc from any recognised University
• A good knowledge of the bank’s products, services and policies.
• Good service skills/etiquette/personal presentation
• Good knowledge of bank cash related policies.

Application Closing Date

4th February, 2014.

Method of Application

Interested and qualified candidates should:

Click here to apply online

Note: When the page opens, at the Location dropdown, select Nigeria - SCB and click Search, then click Teller - NNPC Abuja.

SEARCH FOR HIGH PAID JOBS HERE

Read More

Standard Chartered Bank Jobs : Graduate Customer Relationship Officer

Standard Chartered Bank Nigeria recruits for the position of Graduate Customer Relationship Officer  - We attract talented individuals. Not only can they give you the benefit of their experience, they also reveal a closer, more personal look at the wide range of global opportunities we offer. At the core of the Group's people strategy is our focus on employee engagement. Engagement is a key driver of productivity and performance, which creates the foundation of our performance culture. We encourage and focus on the behaviours that bring out the very best from every employee, assessing their performance not just on results but on how those results were achieved. To further embed these behaviours we have a remuneration programme in place, carefully designed to incentivise our employees to live our values every day.

We are recruiting for the position of:

Job Title: Customer Relationship Officer
Job ID: 373110
Job Function: Consumer Banking

Location: Lagos

Job Description
To acquire, deepen and grow Priority Banking customer relationships through effective relationship management . Focusing especially on the analysis and satisfaction of Priority customers personal finance and investment needs.

Key Roles & Responsibilities

• Achieve branch overall profitability target
• Actively grow the Priority & International Banking segment through New to Bank customer acquistion
• Implement and execute regular sales activities to generate business for the segment
• Increase customer satisfaction and service quality as per established standards
• Lead generation through organised sales presentations to groups and organisations
• Solicit referals from other parts of the group as well as busines referals to other  business units
• Maintain excellent customer experience and grow customer loyalty
• Portfolio growth
• Grow product holdings per customer
• Grow the number of customers signed on to alternate channels
• Resolve customer complaints within the expected time frame
• NIL fraud
• Dormant account reactivation
• Improve the branch and segment NPS scores
• Consistently adhere to local and international regulatory standards

Qualifications & Skills

• Strong Banking and Financial Institutions sales experience.
• University graduate with strong academic credentials
• Sound knowledge of banking products and services, banking procedures, local laws and regulations
• Excellent financial market knowledge and competitive awareness
• Strong interpersonal and communications skills
• Team player who shows initiative and assertiveness
• Sales driven
• Strong customer service orientation

Application Closing Date
17th March, 2013

Method of Application
Interested and qualified candidates should:
Click here to apply online

Note: When the page opens, at the Location dropdown, select Nigeria - SCB and click Search, then click Customer Relationship Officer
 SEARCH FOR HIGH PAID JOBS HERE 

Read More

Standard Chartered Bank Vacancy : SME Analyst

Standard Chartered Bank is recruiting for the position of an SME We attract talented individuals. Not only can they give you the benefit of their experience, they also reveal a closer, more personal look at the wide range of global opportunities we offer. At the core of the Group's people strategy is our focus on employee engagement. Engagement is a key driver of productivity and performance, which creates the foundation of our performance culture. We encourage and focus on the behaviours that bring out the very best from every employee, assessing their performance not just on results but on how those results were achieved. To further embed these behaviours we have a remuneration programme in place, carefully designed to incentivise our employees to live our values every day.

We are recruiting for the position of:

Job Title: SME Analyst
Job ID: 366368
Job Function: Finance

Job Description

• Managing the MIS functions for SME business
• Performance management MIS and scorecard computation

Key Roles & Responsibilities

• Deliver branch-wide and segment Management Information
• Asset and liabilities portfolio tracking for SME.
• Products revenue and profitability MIS.
• Customer profiling for franchise maximisation
• Cost and profitability analysis.
• New products MIS support
• Tail account management MIS
• Participation in budget preparation.
• Market intelligence reports.
• Adhoc reports as required by the business.

Qualifications & Skills

• Banking experience is an advantage.
• 4 - 6 years working experience
• Qualifications in Computer Science/ Accountancy is preferable with extensive proven track record and experience.
• Strong Microsoft Office skills and ability to use query languages.
• Programming skills will be an added advantage

Dimension

• Keen eye for detail
• Multi tasking skills
• Willingness to work extended hours.
• Ability to work on tight timelines
• Stakeholder management capability

Application Closing Date
10th January, 2013

Method of Application
Interested and qualified candidates should:
Click here to apply online

Note: When the page opens, at the Location dropdown, select Nigeria SCB and click Search, then click SME Analyst
SEARCH FOR HIGH PAID JOBS HERE 

Read More