We are recruiting to fill the position of:
Job Position: Customer Solution Provider (CSPs)
Location: Any City, NG
Job Description
- Responsible for the day to day resolutions of complaints made by customers
- Log full details of complaints, recording all contact made and actions proposed/agreed on contact
- Provide support and guidance to operational teams in using customer feedback to improve service
- Attract potential customers by answering product and services questions, suggesting information about other products and services
- Resolving products or service problems.
- Minimum Upper Credit in HND or a good University degree (Minimum Second Class Lower).
- NYSC Certificate or exemption letter.
- Age: Not more than 27 years.
- Experience in the banking industry will be an added advantage.
- Fluent in English, Hausa or Igbo languages.
- Excellent communication and interpersonal skills.
- Problem solving skills.
- Quality focus.
- Multi-tasking.
- Strong analytical and problem solving skills.
- Ability to pay attention to details.
- A warm and approachable manner.
- Self motivation and direction.
4th October, 2013
How to Apply
Interested and qualified candidates should:
Click here to apply online SEARCH FOR HIGH PAID JOBS HERE